Mileage:
500 Mileage Pack: USD $130 per pack (Mileage packs must be prepaid before departure)
Additional Miles: USD $0.40 per mile (paid on return of the vehicle)

Vehicle Preparation Fee:
A fee of USD $100 applies on collection of the vehicle to cover the vehicle preparation and equipment. This includes all pre-cleaning and mechanical servicing, 1 tank of propane gas, toilet chemicals and vehicle kit (pots, pans, crockery, cutlery, cooking utensils, broom, dust bin, flashlight).

Vehicle Consultation:
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.

Maps and Campground Guides:
Each vehicle is supplied with complimentary road maps and campground guides.

Apollo Welcome Pack:
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.

Additional Extras:

• Damage caused where the terms of Rental Contract have been breached.
• Damage caused by negligence.
• Damage caused to the Vehicle in any way by part or total water submersion or salt water.
• Damage caused due to a single vehicle roll over.
• Damage caused to the Vehicle by the renter’s wilful conduct.
• Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
• Damage or loss caused to any personal belongings.
• Damage caused due to use of incorrect or contaminated fuel.
• Damage to the awning, slide out, overhead or underbody of the Vehicle

One Way Rentals:
One way rentals are available between all Apollo branches subject to a 7 night minimum rental period. The following one way fees will apply:

	From
To		LAX	SFO	LAS	DEN
	LAX	0	250	250	350
	SFO	150	0	250	350
	LAS	250	250	0	350
	DEN	250	250	250	0

Note: For one way rentals from SFO with pick-up between 04 September 2012 and 29 September 2012 no one way fee will apply.

Rental Charges:
Rental Charges are calculated on a “per night” basis. Vehicles can be picked and dropped off during ofice hours. Apollo branches are open Monday to Friday from 9am to 4.30pm (latest drop off time is 4pm), and Saturday from 9am to 12pm (latest drop off time is 11:00am). Branches will be closed on Sundays and public holidays.

Transfers:
Vehicles must be collected and returned to our branches (no airport returns). Transfers to and from the Apollo depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.

Burning Man Festival:
25 August - 02 September 2012. An additional surcharge of USD $700 applies for travel to the Burning Man Festival.

Drivers Licence:
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.

Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.

Minimum and Maximum Age:
The minimum age to drive the vehicle is 21 years and the maximum age is 75 years.

Multiple Rentals:
Consecutive Motorhome/Campervan rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.

Rental Extension:
if the customer wishes to extend the rental whilst on hire, they must irst obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to leet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on conirmation of the rental extension.

Whilst on hire if you decide to extend your rental duration (changing the drop-off date) by 2 nights the same lex rate is used that applied on the day when you made your original booking. if you extend by 3 nights or more, the booking change rule applies as outlined above.

Failure to obtain authorisation will result in the renter being charged double the nightly gross rental rate.

Change of Drop Destination:
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of USD $500 will apply.

Repairs:
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to USD $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over USD $100, Apollo will need to be informed in advance. All vehicles are covered for 24hr emergency roadside assistance.

Traffic Infringements:
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of $75 per fine will apply to cover the costs of processing.

Powered Site Bookings:
Powered Sites can be dificult to manage during high season. We recommend your clients make a reservation for at least a 31ft vehicle, irrespective as to the size of the motorhome reserved, to avoid problems due to possible upgrades.

Change of Vehicle:
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notiication and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.

Voluntary Downgrade:
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.

Limit of Liability:
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Animals:
Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.

Smoking:
Smoking is not allowed in our vehicles.

Pick Up and Return Time:
Vehicles can be collected and returned Monday to Friday between 9am and 4pm, and Saturday between 9am and 11am.

Hours of Operation:

Statutory Holidays:

Date	Holiday
01 January 2012	New Years Day
08 April 2012	Easter Sunday
28 May 2012	Memorial Day
04 July 2012	Independence Day
03 September 2012	Labour Day
22 November 2012	Thanksgiving Day
25 December 2012	Christmas Day
01 January 2013	New Years Day
31 March 2013	Easter Sunday

Travel Restrictions:
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.

Death Valley and Desert areas: Vehicles are not allowed to operate in Death Valley and other desert areas during 15 May to 15 September due to extremely high temperatures which can cause system failures. At other times clients visit these areas at their own risk and are thus responsible for all recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.

Travel to Mexico, Alaska, Yukon and Northwest Territories & Newfoundland is strictly prohibited.

Manhattan: Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation Conditions:
If cancelled 45+ nights prior to pick up and 7 nights or more after the booking date - $350 cancellation fee.
If cancelled 44 to 8 nights prior to pick up - 60% of Rental (minimum $350)
If cancelled 7 to 4 nights prior to pick up - 85% of Rental (minimum $350)
If cancelled 3 nihts or less prior to pick up or no show - 100% of Rental plus one way fees.