Please Note:

Rental Rates Includes:

Additional Extras:

Additional Extras
Bike Rack*	CAD $60 per rental
Foldable Bike (no bike rack needed)	CAD $9 per day
Mountain Bikes (Set)	CAD $6 per bike per day (max 30 day charge)
Camping Table	CAD $20 per rental
Convenience Kits (free for children under 12 - must request) Click here for full list of Convenience Kit items	CAD $75 per person
CDR Excess Reduction Insurance Click here for details	CAD $25 per day
Generator	on request only
GPS Navigation (subject to availability)	CAD $7 per day
Portable Microwave	CAD $30 per rental
Preparation Fee including Propane fill, toilet chemicals, 2 rolls or toilet paper, fresh water and sewer hoses, rubber gloves.	CAD $75 per rental
Toaster Oven	CAD $20 per rental
* Bikes and Bike Rack must be pre-booked. Child Bikes and Child bike seats are not available.

Mileage Options:

One Way Fees:

• Vancouver to Calgary: CAD $500
• Calgary to Vancouver: CAD $700
• Toronto to Halifax: CAD $900
• Halifax to Toronto: CAD $900
  Minimum period of 14 days for one way rentals. No one ways available unless mentioned above.
  No one way rentals in and out or Whitehorse.
  

Taxes:
Tax is Applicable on all prices. The pick up location determines the tax amount as follows

Calgary	5%	Vancouver	12%
Halifax	15%	Whitehorse	5%
Toronto	13%

All charges are subject to Federal and Provincial taxes. The departure city determines the amount of tax due on one-way rentals. Taxes are subject to change. At the time of printing, these taxes are as follows:

Preparation Fee:
This mandatory one-time fee of CAD $90 + tax is charged per unit / rental and includes the following:
Initial propane fill / Toilet chemicals / 2 rolls of biodegradable toilet paper / Fresh water & sewer hoses / Rubber gloves / Transfer

Fraserway RV Convenience Kits per Person include:
2 bath towels 2 hand towels Bed sheets (fitted and flat) Camping chair Coffee Mug	Comforter, duvet or sleeping bag Cutlery set Dinner set Duvet Cover	Egg cup Glass Pillow and pillow case Steak knife

Fraserway RV Convenience Kits per Vehicle include:
Assorted kitchen utensils Axe (one oer vehicle) Broom and dust pan Campground directories Can opener Clothes oins Colander or strainer Cork Screw Cutlery tray Cutting board Dish cloth / towel (2)	Flashlight Floor rag Food savers (set of three) Instruction manual Juice container Lighter Meritta Coffee pot and filter Mixing bowls One guest dinner set Paring and bread knife	Pots, pans and a kettle Road map Salad crisper Screwdriver, pliers and a wrench Spouted pail Tea pot Thermos Vegetable peeler Wastebasket Water hose
Please note that items may vary slightly between locations

*Transfers:
Fraserway RV Rentals offers free transfers to/from international airports, hotels in the vicinity of the airports, as well as hotels downtown. Note: No transfers provided after 1:00 p.m.

	Vancouver	Calgary	Whitehorse	Toronto	Halifax
Downtown Hotels	Yes	Yes	Yes	No	Yes
Airport Hotels	Yes	Yes	Yes	Yes	Yes
Airport	Yes	Yes	Yes	Yes	Yes
Ferry Terminal	No	No	No	No	No
Cruise Terminal	Yes	No	No	No	No

Pick up:
Vehicles can be collected at our rental stations from Monday to Saturday between 9am and 3pm local time.

Drop Off:
Monday to Saturday (and Sunday for the Vancouver location), 9am to 12noon (inspection ready), with 1 hour grace period. Sufficient time should be allowed for packing suitcases and cleaning vehicles. Rental extensions (late returns) must have prior approval from Fraserway RV Rentals. Overtime hours, if the vehicle is returned late without Fraserway’s permission, are charged on an hourly basis until the daily rate is reached. The hourly rate is the daily retail rate divided by 4.

Hours of Operation:
Monday to Friday: 8.30am to 5.00pm (local time)
Saturdays: 8.30am to 4.00pm (local time)
Sunday: Vancouver 9:00am - 3:00pm*
* The Vancouver station will be open on Sundays from May 1 – September 30 2012.
Depots are closed on Sundays and the below public holidays.

Canadian 2012 Public Holidays:

Date	Holiday
01 January	New Years Day
20 February	Family Day ( Ontario & Alberta )
06 April	Good Friday
21 May	Victoria Day
01 July	Canada Day
06 August	Civic Holiday (British Columbia)
06 August	Natal Day (Nova Scotia)
20 August	Discovery Day (Yukon)
03 September	Labour day
08 October	Thanksgiving
11 November	Rememberance Day
25 December	Chistmas Day
26 December	Boxing Day

Driver Requirements:
A valid driver's licence from the country of residence is mandatory. Drivers must be 21 years or older, no maximum age limit. An international driver's license is recommended but is only valid in combination with the national driver's license.

International Driving Permit :
The IDP is a special license which allows motorists to drive internationally, when accompanied by a valid driver’s license from their country. Fraserway does not require an IDP, but recommends renters having one in case they get stopped by the police.

Payments to the Depot:
Fraserway RV Rentals will accept the following methods of payment for additional charges paid directly to the depot: Visa - MasterCard - American Express - Traveler's Cheques - Canadian dollars.

Refund / Repairs:
All replacement parts or repairs in excess of CAD $50.00 require prior authorization from Fraserway RV. Please note that refunds can only be made upon presentation of a proper receipt. Malfunctions of the air-conditioning systems, microwave ovens, radios and cruise controls are not considered breakdowns and no compensation will be given.

Suitcase Storage:
Fraserway RV Rentals offers free storage of luggage at owner's risk.

Traffic Violations:
The renter of the vehicle will be responsible for all fines resulting from traffic violations (including parking tickets) during the time of the rental. As a courtesy, Fraserway will ensure that tickets and fines are paid in timely fashion if the renter provides the ticket and payment.

Should any tickets or fines go unpaid, Fraserway reserves the right to charge a CAD $25.00 administration fee in addition to the amount of the fine. All fees will be charged to the renter’s credit card.

Vehicle Cleaning:
All vehicles must be clean inside when returned. This includes kitchen, bathroom and living areas. A charge of CAD $40 per hour for cleaning will be applied for those vehicles returned in an unsatisfactory state. Vehicle holding tanks requiring dumping by Fraserway staff will result in a CAD $25 service charge.

Outside washing is not required (except when returning to the Whitehorse Station, where it is mandatory), unless the check-in procedure cannot be performed due to dirt on the vehicle. We recommend that "Northern Travelers" wash the vehicle prior to returning it to the rental station to avoid potential delays upon check-in.

Smoking and Pets:
- Smoking is not permitted
- Pets may be allowed on request only, a charge of CAD $100 will apply.

Travel Restrictions:
- Travel into Mexico is prohibited
- Travel in Death Valley, California, is prohibited between June 1 and August 31
- Non-public roads and off-road driving is prohibited at all times
- Fraserway does not allow the vehicle to be left unattended by renter in the city of Montreal, Quebec, Ottawa and New York. Failure to do so will void the insurance coverage and make the renter liable in case of theft and/or damages.

Northern Travel:
Traveling to the Yukon, NWT, Nunavut or Alaska (U.S.) is permitted when disclosed in advance.

Insurance Information:
Fraserway maintains liability coverage on all its rental vehicles to a maximum of CAD $5,000,000 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by FRASERWAY have been followed. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance with a deductible of CAD $7,500 per occurrence. All coverage and waivers are subject to the expressed terms of the contract and of the applicable motor vehicle insurance contract.All insurance coverage is null and void if the terms of the rental agreement are breached.

Security Deposit:
An imprint of a major credit card (Visa, MasterCard or American Express) is required while the vehicle is rented. No cash rentals allowed. In case when the CDR Insurance is not purchased, Fraserway reserves the right to block the full amount of the deductible on the customer's credit card

CDR - COLLISION DEDUCTIBLE REDUCER:
A collision damage reducer is available for CAD $22.00 per day to a maximum of CAD $660.00 per rental and provides the following benefits:

CDR-Plus – COLLISION DEDUCTIBLE REDUCER PLUS:
The CDR-Plus Insurance is available for CAD $10.00 per day. The CDR-Plus coverage reduces the renter’s
responsibility for damages covered by CDR Insurance from CAD $500 to zero (Some exceptions apply, please see table below for details). This policy is only available in combination with the CDR Insurance.

Renter Responsibility
Damage	Without CDR	With CDR
Motor Vehicle Accident / Collision	Up to CAD $7,500.00	Up to CAD $500.00
Hit and Run / Vandalism / Vehicle theft / Fire	Up to CAD $7,500.00	Up to CAD $500.00
Damage Due to Break ins	Up to CAD $7,500.00	Up to CAD $500.00
Tire Damages *	Up to CAD $7,500.00	Up to CAD $500.00
General Glass Damage	Up to CAD $7,500.00	Up to CAD $500.00
Impact with an Animal	Up to CAD $7,500.00	Up to CAD $500.00
Damages Caused by Back Up Manoeuvres	Up to CAD $7,500.00	Up to CAD $500.00
Damages caused as a Result of a Natural Diaster (Hail, Floods, Storms)	Up to CAD $7,500.00	Up to CAD $500.00
Damages to the Interior of the Vehicle	Up to CAD $7,500.00	Up to CAD $500.00
Replacement cost for lost keys or keys locked inside the vehicle	Up to CAD $7,500.00	Up to CAD $500.00
* Any damages and injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to Fraserway as soon as possible. ** Result of vehicle malfunction or damage consequent of deliberate and/or willful damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.

The following damages are not covered by insurance and the costs of all resulting repairs are therefore the responsibility of the renter:

In the event of an accident, FRASERWAY will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies FRASERWAY that the renter is not at fault, FRASERWAY agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation and Amendment Fees:
1st Amendment: Free, CAD $30 + tax per amendment thereafter