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Go West RV Hire in Canada
 
Go West Canada Motorhome and RV Hire - Casual Camping 2012 Rates

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April Special !
For all bookings made in April 2012
Receive 10% Discount Off
the Daily 0km, 100km per day, All Inclusive & Unlimited km's rates
This special can be combined with other specials and subject to availability
May Special !
For bookings with pick up on or before 31 May 2012
Receive 1,000km Free for a 14-20 day long rental
Receive 1,500km Free for a 21+ day long rental
June Special !
For bookings with pick up and drop off date between 01 - 30 June 2012
Receive 20% Discount Off
the Daily 0km, 100km per day, All Inclusive & Unlimited km's rates
Minimum rental of 13 days required
Long Term Discounts
Discounts apply to the 0km Rates and All Inclusive Rate,
100kms per day and the Unlimited kms rate
27 to 41 Days - 5% Discount
42 Days or more - 10% Discount

Please Note: Above discounts and specials can be combined. Long term specials can now also be combined with other special in off and shoulder season (early bird and long term discount will be deducted from off and shoulder season days.

Click here for 2011 Casual Camping Rates
Click here for 2012 Fly & Drive Itineraries with Campground Reservations

Go West Depot Locations
(Click to see depot information)
Calgary and Vancouver

2012 Casual Camping Standard Rates
Rates in Canadian Dollars
Rates Valid: 01 March to 31 October 2012
 
Low Season
Shoulder Season
High Season
Daily Rates include
0kms & CDR Insurance
01 MAR - 09 JUN
18 SEP - 31 OCT
10 JUN - 09 JUL
21 AUG - 17 SEP
10 JUL - 20 AUG
Casual Camping Medium
Deluxe RV's without Slide Out
C22 Deluxe Motorhome**
or
C24 DeluxeMotohome**
$74
$130
$186
Casual Camping Large
Deluxe RV's with Slide Out
C26 Motohome
or
C28-30 Motohome
$81
$135
$209
Important Note: Rates Do not Include Tax
Please Note: Casual Camping rentals are always on request. Units used in the Casual Camping fleet have been between 80,000 to 120,000 km

2012 Casual Camping All Inclusive Rates
Rates in Canadian Dollars
Rates Valid: 01 March to 31 October 2012
 
Low Season
Shoulder Season
High Season
Daily Rates include
100 km/day, Convenience Kits, Prep Fee, Transfers and CDR Insurance
01 MAR - 09 JUN
18 SEP - 31 OCT
10 JUN - 09 JUL
21 AUG - 17 SEP
10 JUL - 20 AUG
Casual Camping Medium
Deluxe RV's without Slide Out
C22 Deluxe Motorhome**
or
C24 DeluxeMotohome**
$134
$190
$246
Casual Camping Large
Deluxe RV's with Slide Out
C26 Motohome
or
C28-30 Motohome
$141
$195
$269
Important Note: Rates Do not Include Tax
Please Note: Casual Camping rentals are always on request.Units used in the Casual Camping fleet have been between 80,000 to 120,000 km

Standard Rates Includes:

  • Vehicle Rental
  • CDR Insurance with a excess of CAD $1,500
  • Free Additional Drivers
  • Road Maps, Camp guides etc on pick up.


Taxes:
Tax is Applicable on all prices. The pick up location determines the tax amount as follows

  • Calgary - 5%
  • Vancouver - 12%
  • Toronto - 13%

Additional Extras:

  • Preparation fee - $75; Includes propane fill, 1 pack toilet paper & toilet chemicals
  • Convenience Kits: CAD $80 per person (maximum CAD $320 per vehicle)
  • Transfer - $95 for up to 4 persons: each additional person $20 to / from specified points
  • Extra Kilometers - $0.37 per km. Payable upon return of the vehicle; applies to all vehicles

Mileage Options:

  • 500km Packs: CAD $160 per pack (not eligible for specials or discounts)
  • 100km Per Day Pack: CAD $34 per day.
  • Unlimited Kilometres (Only available with the Inclusive pack): CAD $58 per day.
  • Additional Kilometres: CAD $0.37 per kilometer (payable at the end of your rental

One Way Fees:
Calgary to Vancouver - CAD $700 (minimum 1 week rental period)
Vancouver to Calgary - CAD $500 (minimum 1 week rental period)

Security Deposit:
CDR Insurance: CAD $500 processed credit card charge

Coast to Coast Special:
Go West are proud to introduce an innovative and successful package that enables the customer to enjoy ALL of Canada! Why explore only one coast when you can see them both!

Here is how it works:
You fly into Toronto, spend your first night in an airport hotel and goes through the company’s rental and orientation process the next morning. You leave Owasco, Toronto for a minimum 10 day tour of the East.

After dropping off the vehicle at Toronto, you board a flight bound for Vancouver or Calgary. You then proceed to
Go West for the second leg of the tour and picks up an identical vehicle. As a result, you will not have to undergo a second motorhome orientation. Then you leave Calgary or Vancouver for a minimum 10 day tour of the West. The vehicle may be dropped off in Vancouver or Calgary.

Choose from Calgary, Toronto or Vancouver to start your trip.
One way rentals can be applied between Calgary and Vancouver. One way rentals require a minimum rental of 10 days and a one way fee applies. (you must book the same size vehicle at both locations)

Savings:
1 - There is no charge for the preparation fee & kits at the second pick up location.
2 - if All Inclusive Option is taken then 500km for FREE at each location.
3 - Taxes will be applicable to the Province in which the trip originates.
4 - Most airlines have small or no stop over fees.
5 - Save fuel and kilometres by not driving across Canada

Northern Surcharge:
A surcharge of CAD $300 applies to rentals traveling north of Fort St. John on the Alaska Hwy, Cassiar Hwy, into Yukon and Alaska. (Travel on the Dempster Hwy, into the NW Territories and Nunavut is not allowed)

Northern use must be specified and conirmed at time of reservation. We allow northern rentals with non-slide C22’, C24’ and C26’ slide out - 3 Week Minimum Rental Period.

Minimum Rental Period:
- 1 week minimum rental.
- 1 week minimum on Vancouver - Calgary (or vice versa) one-way bookings
- 2 weeks minimum for Class A Vehicle bookings.
- 3 weeks minimum on Northern Rentals

Convenience Kit:


Go West Convenience Kits per Person include:
1 duvet cover (nordic)
2 sheets per bed
1 pillow and cover
1 hand towel
1 bath towel
1 face cloth

1 large plate
1 small plate
1 ceral & fruit bowel
1 cup
1 glass
1 egg cup with spoon

1 knife
1 fork
1 tablespoon
1 teaspoon
1 steak knife
Go West Convenience Kits per Vehicle include:
1 set of pots and pans
1 frying pan
1 set of bowels
1 meat platter
1 can opener
1 cork screw
1 whisk
1 spatula
2 carving knives
1 peeler
1 serving spoon
1 cooking spoon
1 cutlery tray
1 cutting board
1 kettle
1 coffee maker
2 tea towels
1 pair rubber gloves
1 sieve or strainer

1 broom and dustpan
1 flashlight / tool set
1 fire extinguisher
1 pair of scissors
1 waste basket
1 axe
1 cleaning cloth
1 first aid kit
1 pot holder set

Please note that items may vary slightly between locations

Driver - Age Requirements:
Minimum age:  21 years
Maximum age: 75 years

Additional Driver:
2 drivers are Free of charge; 3rd driver and more $10 per driver per day

Additional Extras:
Dishes & Cutlery: we always pack 2 extras of each item. Charges will apply for lost or broken equipment. Extras like wine glasses and teapots upon request.

Additional Extras
Bike incl Bike Rack (bring your own helmet)*
CAD $10 per day (max $300)
Gas BBQ (bottle of propane included)
CAD $4 per day (max $40)
Camping Chairs CAD $8 each per rental
Baby Bed
CAD $40 per rental
Safety Bed Rail CAD $10 per rental
TV / DVD CAD $70 per rental
Electric Toaster CAD $10 per rental
GPS System CAD $8 per day
Generator Use (paid at the end of your rental) CAD $5 per hour
Please reserve extras at time of booking. Extra items are payable at station.
Child Seats: Due to varying rules & regulations we no longer supply child seats or booster seats.
*only 2 bikes available per vehicle (bikes are not available on 19’ Deluxe Van and RS22 Sprinter)
All items except bikes available on one way rentals upon request

US Border Crossing:
Travelling into the United States is allowed at no extra charge.

Ferry Travel:
Please bear in mind that pick ups are between 10:00 AM to 03:00 PM in the afternoon. Depending on how busy they are, departure times cannot be guaranteed early so you could be rushed to make it to the ferry on time, or miss the ferry completely. Not a very good start to the holiday. The same problem could happen when you book a ferry from Vancouver Island to the mainland in the morning of vehicle return; You will not arrive on time to drop off the vehicle and will be charged a late fee. Therefore we kindly ask you not to make ferry reservations for same day as pick up or drop off.

Skytrain:
SkyTrain’s Canada line opened August 17, 2009. The Line connects people to dozens of local destinations, including Coquitlam’s “ Braid” SkyTrain Station where Go West can easily pick-up and drop-off customers!
This is an easy, inexpensive and comfortable way to travel for our customers from and to our location!
Transfer from and to the Coquitlam “Braid” SkyTrain Station is offered at no cost!

Availability:
If, for any reason, beyond our control the reserved vehicle is not available, Go West reserves the right to substitute a vehicle of equivalent value, to refund all payments without further liabilities, or offer a higher rated vehicle at no extra cost to the renter. Any subsequent expenses (additional ferry costs, gasoline, etc.) are the renter's responsibility.

Should a lower rated vehicle be offered, Go West's only obligation is to refund the cost difference between the two vehicles. In the event that the renter refuses to accept the vehicle offered, the renter acknowledges that all payments will be forfeited and he / she will have no further loss or damage against Go West.
Important: Always add 2ft to any vehicle for "ferry bookings".

Renters Responsibility:
Every renter must have a valid credit card to be able to rent an RV from Go West. The renter is responsible for the vehicle and will be charged for any misuse or undue care, mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance.

This includes checking engine oil, fluids and coolant levels at each refuelling, as well as reporting mechanical failures immediately. Necessary repairs over CAD $75 require / need prior authorization from our office. Insurance coverage is void by not reporting any damage to Go West and Insurance Company within 24 hours.

Vehicle pick up and return hours:
The vehicles are generally handed over between 10:00am and 3:00pm and must be returned between 8:00am and 10:00am. No pick ups or drop offs after 3:00pm. Late returns will be charged an extra $50 per hour and our transfer to the hotel will be void. No refunds for early return!

Depot Hours:
Monday to Friday: 8:00am - 5:00pm
Saturday: 8:00am - 4:00pm
Sunday and Public Holidays: Closed

Pick up times:
Pick up is available between 10:00am and 3:00pm. No pick up's or drop off's after 3:00pm

Drop Off times:
Drop off is available between 8:00am and 10:00am. For vehicle returned late, late fees of CAD $50 per hour apply and return transfers will be void. No refunds for early return.

Vehicle Pick Up / Transfer / Orientation:

Toronto:

  • Pick-up at Airport Hotels. Drop-off at Airport or Airport Hotels. Downtown Hotel pick up and drop off on Mondays only.

Vancouver / Calgary:

  • Pick-up at and drop-off at certain Downtown Hotels, Airport Hotels. Drop off at airport as well. Our traffic,especially in Vancouver, is unpredictable and we therefore will work closely together with a Taxi Company in order to serve our customers on time.

Express Pick Up:
o serve our customers faster and better we ask that the following customer information be sent to us at least one week prior to pick-up.

  • A. Name, address, phone number and credit card number with expiry date of principal driver, email address.
  • B. Name and driver’s license number of additional driver's)
  • C. Name and address of transfer hotel
  • Pick up and Transfer Times are between 10am to 3pm

Pick up and Transfer Times In YVR & YYC are between 10am to 3pm (YYZ between 10am to 12pm)

The client must phone early in the morning or the day before, if they wish to be picked up. The client must pick-up and return the vehicle at Go West unless otherwise specified.

Upon delivery of the vehicle, the client must hold a voucher containing the particulars of the rental: party’s name, reference number, type of vehicle, items prepaid and items to be paid locally.

Orientation:

  • Go West thoroughly explain the vehicle and appliances to our customers in person with detailed instructions so they will be sure to enjoy their camping trip.
  • Go West explain the rental contract at which time we will collect for items not prepaid, insurance premium and cleaning security deposit.
  • Go West give advice on where and how to drive in Canada. An explanation of how to operate the vehicle will be given in English, German, Dutch, Italian or French according to the client’s preference.
  • The clients will receive free tour packages, maps and campsite information along with a personal explanation of things to do and see! Free storage of luggage is also provided.
  • A instruction manual will be given informing the client again what to do in case of breakdown or accident, rules and regulations of the road and how to maintain the different vehicles to operate the RV safely.
  • We familiarize our customers personally with our vehicles and if requested, we will take them for a short test drive. We spend 60 minutes on this “hands on” explanation. (NO video!)

Canadian 2012 Public Holidays:

Date
Holiday
01 & 02 January
New Years Day
20 February
Family Day (Calgary & Toronto only)
06 April
Good Friday
21 May
Victoria Day
01 & 02 July
Canada Day
06 August
B.C Day (Calgary & Vancouver only)
03 September
Labour day
08 October
Thanksgiving
11 November
Rememberance Day
25 & 26 December
Chistmas Day

Insurance Details:
Go West maintains liability coverage on all its rental vehicles to a maximum of CAD $5,000,000 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles.

Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance (CDR) with a deductible of CAD $1,500 per occurrence. All coverage and waivers are subject to the express terms of the rental contract and of the applicable motor vehicle insurance contract.

Customer's Responsibility:
IIn the event of loss or damage to vehicle while on rental, whether or not due to the fault of the rental customer , the customer’s responsibility for direct and accidental loss or damage to the vehicle is limited to a maximum of $1,500 per occurrence. There is no limit however if vehicle incurs loss or damage not covered by the insurance as outlined in the insurance table.

Security Deposits:
At time of rental we charge the renter’s credit card with an Insurance Deposit ($500) and a Cleaning Deposit ($150 / $250 Class A). Deposits are refundable upon vehicle’s check-in if it has been returned: On time, un-damaged, clean, equipment complete, holding tanks empty and gas tank full. Deposits given by charge – credit cards, will be refunded by same.

Deposit's Deluxe Van and Motorhome
Cleaning Deposit - $150
Insurance Deposit - $500
Total Deposit - $650

Deposit Class A
Cleaning Deposit - $250
Insurance Deposit - $500
Total Deposit - $750

Travel Restrictions:
Motorhomes are not permitted on Dempster Hwy, Inuvik, Northwest Territories, Mexico or Death Valley. Alaska and Yukon, Cassiar Hwy, Alaska Hwy only with Northern Surcharge (conditions apply). RVs are not permitted on roads designated on the oficial provincial or state maps as “other roads – gravel or dirt”.

Breakdown and Repairs
The Client acknowledges the possibility of a mechanical failure or breakdown, and acknowledges that such occurrence is an inherent contingency associated with the operation of the vehicle, and that such contingency is beyond the control of the Company. The client agrees to hold the Company harmless from and against any loss of time, transportation costs, inconvenience, and loss of food in the vehicle, and any and all expenses resulting from such contingency in the event of a mechanical failure or breakdown.

The Company will make all reasonable efforts to assist the Client to obtain help or arrange for repairs, subject to the location of the vehicle and business hours of the repair facilities. Go West is not responsible for hotel charges, car rentals or any other incidental or consequential costs in the event of breakdown

Within 24 hours. a report to Go West/Insurance Company and/or Police must be filed in case of an accident, any damage to vehicle, vandalism, fire or theft, otherwise insurance is null and void.


The following are not covered if damages are caused by:

  • Failure to maintain all fluid levels
  • Failure to use speciied fuel or use of contaminated fuel; or fuel in water system
  • Operation by anyone under 21 years of age or not licensed
  • Driving under the inluence of alcohol or drugs
  • Deliberate or wilful damage by renter or guests
  • Damage to the interior of the motorhome
  • Travel in restricted areas
  • Towing of any kind
  • Freezing of the vehicle’s systems
  • More passengers than the available seat belts
  • Damage occurring in an accident that the renter has failed to report to Go West, Insurance Company or police
  • Motorhome theft in Montreal or Ottawa - when parked. (except specific campgrounds)

Self-Caused Accidents:
Go West reserves the right to deny replacing the vehicle depending on cause of accident and our availability.

 
CDR Insurance
Included in Rates
Fire & Theft (Personal Contents Not Covered)
$1,500
Windshield & Glass Damage
$1,500
Motor Vehicle Accident / Vandalism / Hit & Run / Hail / Storm
$1,500
Flat Tires or Damaged Wheels
$1,500
Vehicle Accident in Parking Lot, Campground, Service Station
$1,500
Collision with a Stationary Object,
Damage to Undercarriage/ AC / Slide Out
$1,500
Insurance and Security Deposit
$500 processed credit card charge

Cleaning deposit:
CAD $150 (CAD $250 for the Class A) - is processed at time of rental and refunded upon return of clean unit.
NO Smoking is allowed in any of the vehicles.
NO Pets / Animals allowed.
 
Fees apply if rules are broken or the vehicle is returned unclean.
CAD $500 smoking / pets
CAD $75 per hour inside / outside cleaning.
CAD $25 dumping per tank.
CAD $75 fuel refill service fee + fuel costs.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Changes and Cancellation Fees:
No fee if cancelled within 3 days of request.
First change no charge, CAD $50 for each additional change.

Up to 30 days before pick up: CAD $250 + GST
30 - 16 days before pick up: 70% of rental charges + GST
15 - 1 days before pick up: 85% of rental charges + GST
No show : 100% of rental charges + GST

One way fee is payable in full on one-way or Fly and Drive Tours cancellation.
Different fees apply for Group Bookings
No refunds for early returns.
Go West will not refund any reservation cancelled, missed or otherwise as a result of war or an act of terrorism

 
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© 2009 Motorhome and RV Hire - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663854
Office Address: Suite 4, 116 Balcombe Road, Mentone, VIC 3194, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
TCF Number: #8732, License Number: #32610

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