Moturis
Motorhome Hire USA
Frequently Asked Questions
Click
here for Moturis USA Vehicle Index Page
Costs
& Hire Information
Q. What is the minimum
age for rental:
A. 21 years is the minimum age
and the driver must be in possession of valid id (passport,
licence)
Q.How many drivers
are included:
A. Additional
drivers are permitted free of charge.
Q.When are the
depots open:
A. Depots
are open Mon – Fri (0900 – 1700) Sat (0900 - 1200).
/ Pick up takes place between 0900 – 1030 or 1300 – 1500
(Mon – Fri only).
Drop off takes place between 0900 - 1030
Q. Minimum rental:
A. Between
29 June – 06
September 7 days is the minimum. At other times it is a 3 day
minimum.
Q. Do I need to
leave a security deposit:
A. An
authorised credit card deposit of USD$1000 is required on arrival,
not charged.
Q. Can I bring my
pets:
A. Yes.
Small pets are allowed with an additional security deposit
and a cleaning fee of USD$150..
Q. Can I tow anything
or store things on the roof:
A. No.
The Motorhomes are not equipped for towing or for carrying
things on the roof.
Q.
Apart from the rental price how much additional costs
should
I expect (e.g. campground fees) ?
A. Campground
fees vary between $10 and $50 per night / per vehicle.
Q.
How do I calculate the total cost for the rental of a
campervan
or a motorhome ?
A. -
rental price per vehicle (calculation per rata)
Preparation
Fee
Convenience Kit
ELVIP
One Way Fee
Weekend Surcharge
Taxes
Q. Is there a maximum charge for convenience
kits ?
A. Yes: USD $225.
Just advise us of the exact number of people when you are booking.
Q. What
do I need to do when travelling in Winter:
A. Each
motorhome has to be winterized from November to April in Denver,
Chicago, Boston, New York, Dallas, Atlanta,
Seattle, Vancouver, Salt Lake City, Buffalo, Nashville and Charlotte
(rental location and period may vary depending on the weather
and temperatures) to prevent freezing. This
will include the water pipes, toilet, fresh water tanks, sink,
shower, external shower, hot water heater
and holding tanks. Winterization requires that water be drained
from the fresh water tank, hot water heater and both waste
tanks. Once the vehicle is winterized, no
water can be put into the fresh water tank and it cannot be
hooked up to the city water supply anymore.
Therefore, no water at all is available in the motorhome. The toilet,
however, can still be used as long as windshield washer antifreeze
is poured down to rinse.
Pink
RV antifreeze has been run through all the pipes and put
into the black and grey tanks. If the
renter removes this antifreeze and put water into the system,
the tanks and pipes will crack. If this
happens, he/she will be responsible for repairing these systems
and any other damages caused by cracking
pipes/tanks. It is the renter’s
responsibility to have the vehicle re-winterized on the return
trip (if dewinterized for a trip to an
area with warmer temperatures). Upon return, if the renter
presents us with a receipt from a Southern
RV Service Center, we will reimburse him/her, up to a maximum
of USD $75. If the renter does not have a receipt, we will
keep the security deposit and charge him
/her for any additional costs incurred in repairing damaged
pipes, tanks, water heater, walls, floors
etc.
Camp
Grounds
Q. Are there any
size restrictions on campgrounds or parking
lots ?
A. There
may be some campgrounds that will not allow
RVs above an overall length of approx. 25 ft.
Q. Is
it necessary to make reservations for campgrounds ?
A.
Depending on season and location it may be necessary to make reservations in
advance, especially during the summer months and for points of special interest
e.g. National Parks, Theme Parks, etc.
Q. Is
it possible to rent any other camping equipment ?
A.
Moturis offers the following articles at additional cost: baby/child seats,
camping chairs, toasters, bicycles and racks.
Q. Are
there any price differences between campgrounds ?
A.
Public campgrounds are generally less expensive than privately owned places.
The location is also an important factor, e.g. a campground near Yosemite National
Park will probably charge higher fees than a little place in the countryside
Q. Which
campground guides and maps do you provide ?
A.
We provide the latest editions of Rand McNally Road Atlas, WOODALLs' Campground
Directory, KOA Kampground Directory.
Q. Is
it possible to camp in the wild ?
A.
We do not recommend for security reasons. Robberies have occured in the past.
Equipment
Q. What
does a convenience kit contain ?
A. The
basic equipment contains cover, pillow, set of bed linen, "Frotté" bath
and hand towels, face cloth per person, and glass and coral tableware (plates,
cups and cutlery) for a minimum of 4 people as well as a tablegrill, torch,
pots, frying pan, can opener, salad sieve, bottle opener, corkscrew, plastic
bowl per vehicle.
Check
list
Spices
- cooking oil - bottled water - coffee -
sugar packets - syrup - utensils - tablecloth
- coffee filters - napkins - trash bags -
charcoal - hot choc mix - boxed juices -
aluminum foil - matches - flashlight - beach
chairs - lantern - batteries - toilet paper
- sunscreen lotion - first aid kit - games
- Kleenex - books etc.
Q. Can
I tow my car or boat with the RV ?
A. Towing
is generally not allowed with our RVs.
Q. Is
there accommodation and/or shopping centers close to
the rental stations ?
A.
Our local staff will be happy to provide you with the information.
Q. Which
options do I have to call overseas ?
A.
There are different options:
Coin calls from public phones
Collect calls. To place a collect call simply press '0' to speak to an operator
R-Gespräch (to Germany only): Call 1-800-292-0049
Prepaid Phone Cards which can be purchased at grocery stores, gas stations
and convenience stores
Chargeable Phone Cards obtainable at the Moturis rental location
Vehicles
Q. Gas
Mileage
A.
22
ft 8-11 miles / gallon: 18-28 liter / 100 km
25 ft 7-10 miles / gallon: 23-33 liter / 100 km
32 ft 6-8 miles / gallon: 25-35 liter / 100 km
Q. What kind of power supply does a RV have ?
A. There is either
a V8 or a V10 engine. The refrigerator, microwave, stove and high output 2-
or 3-burner range are operated with propane gas. The power for
the air conditioner is supplied during driving by the engine and when the engine
is off it is supplied by an outside 110V power supply or by a generator.
Q. What
kind of fuel does a RV need ?
A. There
are fuel tank capacities depending on the model between
35 gallons (133 liters) and 75 gallons (284 liters). The
RV needs unleaded 89 octane.
Q. What
is the average fuel use of a RV ?
A. A
van needs approx. 20 liters and a motorhome approx. 30
liters.
Q. Why
do RVs need so much fuel ?
A.
Because of its weight (between 4 and 6 tons) and its size. The overall height
is between 110 inches (280 cm) and 144 inches (366 cm) and the overall width
between 76 inches (193 cm) and 102 inch (259 cm). The overall length is between
17 feet (516 cm) and 32 feet (960 cm).
Q. Is
it secure to sleep in a RV ?
A.
On a campground there is absolutely no problem.
Q. What
does RV stand for ?
A. RV
means recreational vehicle.
National
Parks
Q. How
can we save money and get a special entrance fee for
Nationalparks ?
A.
Buy the "Golden Eagle Card". It is available
at the park entrances and costs $50. Without that card
you would have to pay $10 - $15 per entry.
