Maintenance and Cleaning Responsibility
Customers are responsible to check all fluid levels at each refueling. Refills
of all fluids (except gasoline and propane) will be reimbursed at check-in upon
presentation of receipts. Gasoline costs are not included in rental price. Gasoline
tanks are full at pick-up and must be returned full. Vehicles must be returned
clean inside. Otherwise, cleaning charges may occur.
Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.
Repairs / Refunds / Early Returns
Necessary repairs are refunded without previous
authorization up to USD $50.00. Customer must
provide receipts. If customers pay repairs exceeding
USD $50.00
without previous authorization, we will not
refund. Clients assume full responsibility for
any additional expenses incurred by reasons of
a breakdown of vehicle. If
a vehicle which had a breakdown and is in
repair for more than 12 working hours, through
no fault of customer, our responsibility to client
is limited to refund
the daily rate or a portion thereof (VIP
coverage). No refunds will be made for breakdowns
in Death Valley (between June 15 and September
15), New York City,
greater metropolitan area of Montreal and
the city of Quebec (Canada).
Radio, air conditioning, refrigerator, microwave,
any appliances, plumbing, generator and cruise
are not considered breakdowns and no refunds
are made for repair time
to these items.
There will be no refunds made for the early return
of a rental vehicle.
Accident
In case of an accident, customers must notify
the police for a police
report immediately, also inform
the pick-up station within 24 hours and make
full report in writing. CDW/VIP accident
coverage is void if customer fails to follow
these procedures.
Credit Cards / Traveler Checks
We accept MASTER/Eurocard, VISA and AMEXCO credit cards as well as all Traveler
Checks in US-Dollars. No Euro checks or debit cards are accepted. We are not
responsible for exchange rate fluctuations or handling charges for any credit
card transaction. Without any exception, a valid credit card is required for
each rental.
Drivers License / Drivers Age
A national automobile driver's
license is required.
We recommend customers to carry a translation
of the national driver's
license or an international driver's
license, but under any circumstances, customer
must provide a valid national driver's
license at pick-up.
Minimum age is 21 years for all motorhomes.
Baby
/ Child Seat:
Due
to applicable law, a baby or child seat must
be attached in the rear of the vehicle. Dinette
table will require lowering to install baby and
child seats. The dinette table will onlyl ower
to seat level. Due to this other passengers will
not be able to travel in the dinette area
Parking / Traffic Violations / Toll Roads
Customers are responsible for reporting and
paying of all parking/traffic / toll road
violations at rental termination. Non-reporting
of parking/traffic / toll
road violations will result in an administrative
charge of up to USD $100.00. Non-reported
parking/traffic violations plus administrative
charge will be charged
against customers credit card or will be
collected at customers domicile.
Travel
Restrictions
Northern Travel supplement
All rental vehicles traveling to Alaska,
the Northwest Territories or
the Yukon are permitted and must
be confirmed in advance. A USD
$450.00 prepaid non-refundable
supplement is required.
Substitutions
Moturis RV & Camping World is entitled
to upgrade customers to a higher rated
vehicle at no extra cost. Should a
lower rated vehicle be offered,
the responsibility
of the rental company is limited to
the refund of the difference in gross
rates.
Minimum Rental
3 day minimum rental
Exception: 7
days minimum rental period from July
11 to August 28, 2011.
Exception: 7 days
minimum rental period from July 09
to August 26, 2012.
Pets
Small pets are allowed at owner’s
responsibility. An additional deposit
of USD $1,000 is charged at the time
of pickup as well as a cleaning fee
of USD $150 at the time of drop off.
Towing
Towing is not permitted.
Storage
Storing items on vehicle roof is not
permitted. Free storage of luggage
is available at all locations at owner's
risk (not available
for one way rentals).
General Conditions
All rentals are subject to the terms
and conditions of the rental contract.
Prices, policies and conditions are subject
to change without notice at any time.
