Please Note:

Rental Rates Includes:

Additional Extras:

Mileage Options:

One Way Fees:

• Vancouver to Calgary: CAD $650
• Vancouver to Edmonton: CAD $650
• Calgary to Vancouver: CAD $1,200
• Edmonton to Vancouver: CAD $1,200
• Calgary to Edmonton: CAD $400
• Edmonton to Calgary: FREE
• Edmonton to Whitehorse and Whitehorse to Edmonton: CAD $1,500
• Halifax to Toronto and Toronto to Halifax: CAD $1,200
• Montreal to Halifax / Halifax to Montreal: CAD $1,200
• Montreal to Toronto / Toronto to Montreal: CAD $1,200

  
  

Taxes:
Tax is Applicable on all prices. The pick up location determines the tax amount as follows

All charges are subject to Federal and Provincial taxes. The departure city determines the amount of tax due on one-way rentals. Taxes are subject to change. these taxes are as follows:

Preparation Fee:
This mandatory one-time fee of CAD $100 + tax is charged per vehicle per rental and includes the following:

• Initial propane fill
• Biodegradable toilet paper (2 Rolls)
• Fresh water and sewer hose
• Basic tool set, lighter & flash light
• 30amp electrical cable & Spare 15 amp fuses
• Toilet chemicals & rubber gloves
• Set of levelling blocks
• Entrance mat and rubber gaskets
• First aid kit

Golden e-SIM Card:
Mobile Data at discounted rate for improved accessibility
- Save 10% on Low Cost Mobile Internet using promo code FRASERWAY10
- Install Travel eSIM card on your own phone, no physical SIM card or device rental required.
- Purchase up to 6 months before activation.

More information here: Flyer 1  -  Flyer 2  -  Flyer 3

May not be compatible with older phones.

** Transfers:
Fraserway RV Rentals offers complimentary Free transfers to / from international airports, hotels in the vicinity of the airports, as well as hotels downtown. Clients making their own way to the rental depot are encouraged to inform the depot of their scheduled arrival time at least one business day in advance.

Note: Shuttle transfers are provided between 8.30am and 1:00 pm. Customers must contact the rental location to arrange a shuttle transfer in advance (ideally at least 1 to 2 days prior to departure). Seating on our shuttle buses will be scheduled on a first come first serve basis. Please note that shuttle transfer requests will only be answered during office hours.

Click here for Shuttle Transfer Locations (787 kb - PDF)

Same Day Departure Guarantee:
CAD $100.00 per rental.

Adding this option guarantees pick-up on the same day of arrival on overseas flights in Whitehorse, even if the flight is delayed. Pick-up is guaranteed until 7 pm. This option needs to be booked in advance. For unexpected flight delays, please contact the station directly. Note:

To ensure our customers are alert and safe on the road, we strongly recommend that customers who take advantage of the Same Day Departure Guarantee, spend the first night at a campground in the vicinity of Whitehorse.

Example: Customer arrives on a flight at the Whitehorse International Airport at 4:30 pm and as a result, will not arrive at the rental station before closing time. The delivery process takes approximately 1 hour. In a case such as this, the Whitehorse Team will extend the closing time until 7pm if Same Day Departure Guarantee was booked in advance.

Departures and Return:
Vehicles can be collected at our rental stations between 08:30 AM and 3:00 PM.

For departures on Sundays in Vancouver and Calgary (May - September), vehicles can be collected between 8:30 AM and 1:00 PM.

Shuttle Transfers are available until 1:00 PM. Click here for more details about our shuttle service.

Please note that we do not allow departures on the same day when arriving on a flight where total flight time exceeds 6 hours (including connecting flights). It is required that you stay at a hotel for the first night.

Return time is between 8:30 AM and 11:30 AM, inspection ready.

Hours of Operation:

* The Calgary & Vancouver stations will be open on Sundays from May to September
 ** Saturdays between 01 November and 31 March on request only

Winter Closures:
Calgary - 19 Dec 2026 – 03 Jan 2027
Edmonton - 19 Dec 2026 – 03 Jan 2027
Halifax - 25 Dec 2026 – 03 Jan 2027
Montreal - 25 Dec 2026 – 03 Jan 2027
Toronto - 19 Dec 2026 – 24 Jan 2027
Vancouver - 25 Dec 2026 – 03 Jan 2027
Whitehorse - 19 Dec 2026 – 03 Jan 2027

Winter Rentals:
Please note that all vehicles departing between October 01 – April 30 may be subject to winterization. The decision will be based on the projected temperatures at the time of departure and the weather forecast.

If the vehicle is winterized, it will have no water on board. You will have to supply external water jugs and the shower will not be usable. If you wish to use the toilet you will need to carry plumbing anti-freeze (not to be confused with motor vehicle anti-freeze) with you to ensure the liquids will not freeze in the tank.

The same goes for the sinks (grey water). If you are planning on draining any liquids down the grey water tank please note: a cup of antifreeze will be required after each use to ensure no water is freezing in the p-trap and the tanks cannot be more than 50% full (leaving enough air for expansion in the event the contents freeze after all). As all public dump stations will be closed, a dumping fee of CAD $25 will be levied upon return if the grey or black water tank have been used.
 
Click here for more Winterized Vehicle information  (662kb PDF)
Click here for more Northern Travel information  (679kb PDF)

3 - CDW – Collision Deductible Waiver Agreement:

(Minimum charge of $105 will apply regardless of rental duration)

(Not available for rentals originating in Whitehorse)

CDW is available for CAD $15 per night up to a maximum of $450 per rental. CDW reduces the renter’s responsibility for damages covered by the CDR agreement from CAD $750 to ZERO. This agreement is available only in combination with the CDR agreement.

The following damages are covered under CDW with $0.- (ZERO) deductible (exceptions are listed under clause #32):

• Motor vehicle accidents / Collision (including roof and underbody);
• Hit and Run / Vandalism / Vehicle theft / Break-ins / Fire;
• Tire damages;
• Windshield damage;
• General glass damage;
• Damages caused by animals or Impact with animals;
• Damages caused by back-up maneuvers;
• Damages caused as a result of a natural disaster (hail, floods, storms);
• Damages to the interior of the vehicle;
• Replacement cost for lost keys or keys locked inside the vehicle.

4 - Exceptions to all coverage:

• Damage was caused as a result of negligence / willful damage;
• Damage was caused as a result of people using the vehicle without permission (not registered on the rental agreement);
• Failure to maintain proper fluid levels;
• Damages caused by using the wrong fuel or wrong fluids;
• Failure to maintain proper tire pressure;
• Damage due to misuse of the brakes (overheating), transmission or any other parts of the power train;
• Damage due to violation of restricted travel areas (see clause #23 in our terms & conditions);
• Damages caused by ignoring height restrictions and other road signs;
• Damages caused by driving with the awning and/or slide-out extended, or by using the awning in rainy or windy conditions;
• Driving under the influence of alcohol, drugs and/or other substances, or under fatigue, including falling asleep while driving;
• Damages caused as a result of travelling on ice roads;
• Damages caused as a result of the use of snow chains;
• Interior Damages caused by pets;

For all damages exceeding an estimate amount of CAD $2,000.- which are exempt from coverage under our deductible agreements under clause #32, a replacement vehicle will be dispatched only once full payment in the amount of the damage estimate has been received. Additional charges or refunds (if applicable) will be processed once the actual repair cost has been determined.

Charges for towing or recovery of a vehicle not arranged through Roadside Assistance (Ford / Dodge) are not covered under the CDR or CDW agreement unless the renter can prove that contact with Ford / Dodge was established and service was declined.

Theft, loss or damage of personal property and personal injuries are the renter’s responsibility.

Security Deposit:
A damage deposit is required at the time of departure, authorizing the amount on a major credit card (VISA, MC or AMEX). The following amounts will be authorized depending on coverage:

Basic Insurance: CAD $7,500 + tax

CDR agreement: CAD $750 + tax

CDW agreement: CAD $100 + tax

In the event of an accident, FRASERWAY will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies FRASERWAY that the renter is not at fault, FRASERWAY agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company.

Exchange Rate Variations:
Fraserway cannot be held responsible for exchange rate variations while a security deposit is being held.

Insurance Coverage Through a Third Party:
If the renter is covered for damages through a third party insurer, he/she agrees to pay Fraserway for the actual damages upon return. It is the renter’s responsibility to re-claim the amount from his/her third party insurer, Fraserway will not claim the amount on the customer’s behalf. It is the renter’s responsibility to examine his/her own policy to ensure that all damages are covered.

Damage to Vehicle / Reporting of Damage / Accidents:
Renter is responsible for all damage and/or mechanical repairs to vehicle and accessories, except when caused by Fraserway RV LP’s negligence or a manufacturer defect. Renter shall report any accident or theft involving the vehicle to the police and shall submit a written accident report to a FRASERWAY RV LP office as soon as possible.

Any damages and/or injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to Fraserway as soon as possible.

Right to Refuse Service:
Fraserway RV LP reserves the right to refuse service to any person who fails to comply with company policies, behaves in a disruptive or unlawful manner, or presents a risk to the company, staff, or other renters.

Seatbelts:
The number of persons travelling in the vehicle must not exceed the number of seatbelts the vehicle is equipped with by its manufacturer.

Trip Interruption / Cancellation:
Fraserway shall assume no liability whatsoever in the event a booking or rental is cancelled, rescheduled, changed, postponed or interrupted due to a fortuitous event, act of God, unforeseen occurrence or any other event that renders performance of the rental impracticable, illegal or impossible.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.

Cancellation and Amendment Fees:
1st Amendment: Free, CAD $30 + tax per amendment thereafter

• Anytime after confirmation: 20% of nightly rental rate (and one way fee if applicable)
• 31 to 45 days prior to pick up: 30% of nightly rental rate (and one way fee if applicable)
• 15 to 30 days prior to pick up: 90% of nightly rental rate (and one way fee if applicable)
• 0 to 14 days or less prior to pick up: 100% of nightly rental rate (and one way fee if applicable)
• Day of pick up or No Show: 100% of of nightly rental rate (and one way fee if applicable)
  
  PLUS: For one way rentals, CAD $300 is to be paid in addition to applicable cancellation fee.